YesPlay FICA & Account Verification: Complete SA Checklist
Overview
FICA (Financial Intelligence Centre Act) is a legal requirement for all licensed bookmakers in South Africa. It helps prevent fraud and money laundering by verifying your identity and address. Completing FICA early prevents withdrawal delays and protects your account.
YesPlay typically asks for: a government-issued ID (SA ID card/book or passport) and a recent proof of address (e.g., bank statement or municipal bill) not older than 3 months. Ensure the names and addresses match your account details.
Upload your ID (front and back if it’s a card). Use good lighting; avoid glare and cropping.
Upload proof of address dated within the last 3 months. Acceptable examples: bank statement (PDF), utility bill, lease agreement or official letter with your name and address.
If your ID and address names differ, add a marriage certificate or legal name change document.
Submit and wait for approval. Typical review times range from a few hours to 1–2 business days.
If rejected, read the reason and re-upload. Common issues are blurry images, old documents, or mismatched names.
Tips for faster approval:
Use PDF or high-res images (1–5 MB) with all four corners visible.
Ensure address lines are readable.
Use your legal South African address; PO Boxes are usually not accepted.
Rejections are usually due to blurry or outdated documents.
FAQ
Q: What is a FICA bonus?
A: Some bookmakers offer a small once-off reward after successful FICA. Availability and terms vary. Check the Promo page and T&Cs.
Q: Can I withdraw before FICA?
A: No. Withdrawals require full verification. Complete FICA to avoid delays.
Q: My address is in my spouse’s name. What now?
A: Provide a signed confirmation plus your spouse’s proof of address and a marriage certificate, or a bank statement in your own name showing the same address.
Q: How do I know I’m dealing with the real YesPlay?
